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The original receipt or a record of the purchase is REQUIRED on all returns.
Return products must also be in its original condition. Including box UPC bar code packaging and all other accessories.
S&H is non-refundable. Please note that any return for any reason other than defective or wrong item received may be subject to a 15% restocking fee only due to open box items.
Before starting a return, you will need a Return Authorization Number (RMA). When we send you the RMA number, we will include the return shipping address. Return shipments must include insurance. Please do not ship any products back until we send you the RMA, or your return may not be accepted. You can start the return process here.
Please include the record of the purchase with your return. We will not accept returns that are not in their original condition, and this includes box UPC bar codes, packaging and accessories.
You are responsible for the return shipping fees. If the item is defective or you received the wrong product, we will subsidize the return shipping fees.