About Us / Customer Support

Osmium Tech is an online retailer of security cameras, DVR / NVR / HD-TVI camera systems, ethernet cable and CCTV accessories from industry leading manufacturers. We offer extremely competitive prices backed with the highest level of service and support. Our main distribution center is located in Los Angeles, CA.


OsmiumTech Warehouse


We operate an eBay store with exceptional feedback (99% +) from thousands of satisfied customers across the country. Rest assured your experience at Osmium Tech will be very much the same.

OsmiumTech eBay Profile



Our Advantages

  • Vast selection from leading security & telecommunications brands.
  • Extremely competitive pricing.
  • 24-48 shipment for fast delivery.
  • Free USA based technical support. 

 

Satisfaction Guaranteed


Guarantees

  • Free Shipping on all orders!
  • Premier, trusted and reliable products.
  • 1 to 3 year warranty on all products
  • Secure SSL checkout


Warranty Information

Depending on the brand, we offer a minimum 1 year warranty, with some warranties up to 3 years at no additional charge. This information is available on each product page. If you are unable to locate it, please contact us at sales@osmiumtech.com and we will tell you the warranty period.

 
Order Status

You can check the status of your existing order by emailing us at sales@osmiumtech.com.

Free Tech Support


Sales Assistance

Contact our sales team to inquire about pricing or availability of the products we sell via email sales@osmiumtech.com.


Sales Tax

Customers in California will pay sales tax of 9%.


Pricing and Availability

It is our goal to get your order shipped as soon as possible. Items that are in stock generally ship in 24-48 hours. If the item you ordered is backordered, we will notify you via email.  


Payment Methods

We accept all major credit cards including Visa, Mastercard, Discover, and American Express, as well as Paypal.


Information We Collect

As with the majority of online eCommerce sites, we collect visitor information using Google Analytics. The information is used to understand the behavior of our site customers and is strictly confidential for our own reporting purposes. Information in your Osmium Tech account is secure and will never be shared or resold.

SSL Secure Transaction

Secure Checkout 

You can rest assured your order with Osmium Tech is secure. We use the latest data encryption technology to protect against loss, misuse or alteration of your user information with the help of GoDaddy secure Secure Socket Layers (SSLs). SSLs encrypt the information that is sent from your desktop, mobile or tablet device to our database.


All pages during the checkout process using SSL technology, and you can see this when you click the GoDaddy SSL seal at the bottom of the page, as well as when the "http" in the URL changes to "https". These are secure pages, and your information is protected.